Terms of Use & Privacy Policy

1. Legal Entity Information

Legal Entity Name: Sportsko udruženje „Optiforma“
Address: Bele Bartoka 1, 24000 Subotica, Serbia
Business Activity: 9312 – Activities of Sports Clubs
TIN: 113612096
Registration Number: 28743955
Web page: www.paliclakeduathlon.optiforma.rs
Contact email: info@optiforma.rs
Phone (Viber): +381 64 225 4760

2. Payment Terms

Na web portalu www.paliclakeduathlon.optiforma.rs korisnici imaju mogućnost uplate startnine za duatlon trku ‘‘Palić Lake Duathlon’’ koju organizuje Sportsko udruženje „Optiforma“. Iznos startnine za učestvovanje na događaju izražen je u dinarima i iskazan u bruto iznosu (SU Optiforma nije u sistemu PDV-a). Konačna cena proizvoda ili usluge dogovara se direktno između Kupca i Trgovca pre plaćanja. Plaćanjem, Kupac potvrđuje da je upoznat sa dogovorenim uslovima i prihvata ponuđenu cenu. Ova izjava je usklađena sa relevantnim odredbama Zakona o obligacionim odnosima, Zakona o zaštiti potrošača i Zakona o elektronskoj trgovini Republike Srbije.

Plaćanje startnine za događaj moguće je uplatom na tekući račun Sportskog Udruženja „Optiforma“, online plaćanjem platnim karticama VISA, EC/MC, Maestro i DinaCard, kao i plaćanje putem linka (Pay by Link – metoda plaćanja koja omogućava trgovcima da kreiraju i preko elektronske pošte ili SMS poruka kupcima šalju linkove za plaćanje. Trgovac kreira link za plaćanje i pošalje ga kupcu. Po preuzimanje poruke od trgovca, potrebno je da kupac klikne na link koji ga vodi na bezbednu stranicu za plaćanje OTP Banke na kojoj unosi podatke sa platne kartice i završava transakciju).

Nakon unosa prijave za određenu disciplinu, korisnik dobija informacije o mogućnostima plaćanja. Nakon uspešnog plaćanja korisnik će na mejl adresu dobiti potvrdu o uspešnom plaćanju koju je potrebno da sačuva kao dokaz o registraciji. U slučaju da je korisnik izvršio prijavu, a nije dobio potvrdni email, neophodno je da nas kontaktira putem mejla.

If a participant withdraws from the competition, the Organizer is under no obligation to refund the entry fee.

A refund is available only if the payment was made in error or if the event is cancelled and does not take place. If the original payment was made by credit or debit card (in whole or in part), any approved refund will be processed exclusively through the same payment method (Visa, Mastercard, Maestro, or DinaCard) used for the original transaction. The refund will be made by the acquiring bank to the cardholder's account in accordance with the applicable card payment procedures.

3. Personal Data Protection

Zaštita ličnih podataka na internet stranici prodavca Sportsko udruženje „Optiforma“.
Prikupljamo samo one lične podatke koji su nam dobrovoljno dostavljeni. Ne zahtevamo od vas da nam pošaljete te podatke kako bismo vam omogućili pristup na našoj stranici i ne tražimo da otkrijete više podataka nego što je zaista potrebno za učestvovanje u nekoj aktivnosti na našoj stranici.
Lične podatke prvenstveno prikupljamo kako bismo vam mogli poslati izmene i novosti elektronskom poštom, poslati publikacije, brošure i drugi reklamni materijal i odgovoriti na Vaša pitanja ili savete.
Ne prodajemo, ne prenosimo, ne otkrivamo podatke koje prikupimo na našim web stranicama nikome izvan Sportskog udruženje „Optiforma“, bez Vaše dozvole, osim (1) u slučajevima kada je to potrebno radi izvršavanja naših zakonskih obaveza, (2) u slučajevima propisanih zakonom, (3) u slučajevima kada je to potrebno radi zaštite Vašeg života ili telesnog integriteta, a Vi niste u mogućnosti dati svoj pristanak za obradu Vaših ličnih podataka, (4) u slučajevima kada je to nužno radi ispunjenja zadataka koji se izvršavaju u javnom interesu, (5) u slučajevima kada ste Vi sami objavili te podatke (6) u slučaju kada je to potrebo radi realizacije ugovora zbog kojeg su podaci uzeti kao i u slučaju promocije dogadjaja zbog kojeg su podaci uzeti.
Sportsko udruženje „Optiforma“ ne sakuplja podatke maloletnih osoba. Ukoliko ste maloletni, molimo Vas da nam ne šaljete bilo kakve lične podatke o sebi, što uključuje Vaše ime, prezime, adresu prebivališta, broj telefona ili e-mail adresu. Prenošenje ličnih podataka od strane maloletnika ne bi se smelo odvijati bez odobrenja roditelja ili staratelja. Ukoliko bi usprkos tome usledilo uspostavljanje kontakta na inicijativu maloletne osobe, u slučaju prenošenja ličnih podataka od strane maloletne osobe, Sportsko udruženje „Optiforma“ izričito odbija primanje bilo kakvih zahteva materijalne ili nematerijalne prirode koji proizlaze iz obrade takve namere kontakta.
Možete u svako doba zatražiti pregled svih ličnih podataka koje smo od vas dobili. Možemo na Vaš zahtev ažurirati, ispraviti ili brisati te podatke (ako se dotični podaci još uvek nalaze u našim bazama podataka), ili ubuduće prestati koristiti te podatke. Ako želite ostvariti to pravo, jednostavno nam se javite.

Možemo prikupljati sledeće podatke:

  • ime i prezime (ukoliko ih unesete putem kontakt forme ili prijave),

  • e-mail adresu,

  • broj telefona (ukoliko ga dobrovoljno ostavite),

  • godina rođenja, država prebivališta
  • podatke koje sami unesete kroz kontakt ili prijavu na programe,

  • tehničke podatke o korišćenju sajta (IP adresu, tip uređaja, internet pregledač i slično).

Slanjem ličnih podataka Sportskom udruženju „Optiforma“ ispitanik se ne odriče prava koja su zagarantovana propisanim zakonima Republike Srbije kojima se štite lični podaci, a posebno prava da zatraži ispravku ili brisanje vlastitih ličnih podataka iz naše baze ako su isti nepotpuni, netačni ili neažurni ili njihova obrada nije u skladu s odredbama propisanih zakona Republike Srbije.
Sve informacije se čuvaju na sigurnom, a vaši podaci mogu biti korišćeni isključivo za komunikaciju sa vama kao i objavljivanje imena i prezimena na startnim listama za događaj koji organizujemo.

4. Cookie Policy

Cookies are small text files that a website stores on your computer or device to improve your browsing experience and better meet your preferences. They may remember information such as your preferred language, contact details, or other settings you have chosen, allowing the website to recognize your preferences each time you return.

Cookies do not give websites access to your computer or to any files stored on it. The information stored in cookies is not visible to you in your day-to-day use and can only be accessed by the website that created the cookie (or, where applicable, by authorized third-party services used by that website). You can manage your cookie preferences at any time by changing your browser settings. Most web browsers allow you to accept, block, or delete cookies, or to receive a notification before a cookie is stored on your device.

How to Delete Cookies?

All cookie preferences and related settings can be managed through your web browser's settings.

5. General Provisions

The Optiforma Sports Association reserves the right to amend these Terms and Conditions at any time in accordance with its operating policies or changes in applicable legislation. Users will be informed of any such changes through the usual communication channels. The Organizer also reserves the right to modify the services and offers available on this website. All online card payments are governed by the applicable laws of the Republic of Serbia, including legislation regulating electronic commerce, consumer protection, personal data protection, and any other applicable legal provisions relating to these Terms and Conditions.

The Optiforma Sports Association reserves the right to modify the content of this website, as well as the services and prices published on it, at any time and without prior notice.

6. Payment Security

When entering your payment card details, all sensitive information is transmitted over a secure, encrypted connection via a public network. The security of card payment processing is guaranteed by the acquiring bank. The entire payment process is carried out on the bank's secure payment pages, ensuring that your payment card information is never available to the Optiforma Sports Association or stored in our system.

During payment card data entry, confidential information is transmitted via a public network in a protected (encrypted) form. Payment card information is not available to our system at any moment.

7. Currency Conversion Statement

All payments will be processed in the official currency of the Republic of Serbia – Serbian Dinar (RSD). Prices displayed in other currencies are provided for informational purposes only and are calculated using the middle exchange rate published by the National Bank of Serbia. The amount charged to your payment card will be converted into your local currency according to the exchange rate applied by your card issuer or the relevant card scheme (e.g. Visa or Mastercard). As these exchange rates are determined independently and are not known to the Organizer at the time of the transaction, the final amount charged may differ slightly from the amount displayed on our website.

All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in shown currency into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations/your issuing bank. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site and your credit card bank statement. Thank you for your understanding.

8. Reklamacije

Reklamacije nisu uobičajene, a mogu se pokrenuti u slučaju zloupotrebe kartice, ili eventualno razloga više sile. Molimo Vas da nam se obratite na email, a Vašu reklamaciju ćemo rešiti u direktnoj komunikaciji u roku od 8 dana.

9. Odustajanje od kupovine (takmičenja) i povraćaj uplaćene startnine 

Takmičar koji se prijavi za učešće na takmičenju obavezan je da plati startninu u visini koju odredi organizator bez obzira da li je učestvovao na takmičenju. Ukoliko nije izvršio uplatu startnine, takmičar je oslobođen plaćanje iste ukoliko obavesti organizatora o odustajanju od takmičenja najkasnije 10 dana pre dana održavanja takmičenja. Ukoliko se takmičar ne izjasni i ne izvrši uplatu startnine u predviđenom roku, smatraće se da je odustao.

If a participant withdraws from the competition, the Organizer is under no obligation to refund the entry fee.

Ovde preuzmi: Obrazac za jednostrani raskid ugovora

9. Additional Information

By registering for an event organized by the Optiforma Sports Association, participants are required to accept the following declaration: izjavu:

By accepting this declaration, I confirm that I am voluntarily participating in the Palić Lake Duathlon, organized by the Optiforma Sports Association (hereinafter referred to as OPTIFORMA). I acknowledge and declare, under my own responsibility, that my participation in this event is entirely voluntary and that I fully understand and accept the potential risks associated with participating in this sporting activity. I further declare that I have undergone all necessary medical examinations and that I am medically fit and in good health to participate in the event. I expressly acknowledge and accept that OPTIFORMA cannot verify or guarantee my medical condition or my physical ability to participate in the event. In the event of an injury or medical emergency, I authorize the official medical team to provide any necessary medical treatment and, if required, arrange my transportation to an appropriate medical facility at their professional discretion. I assume full responsibility for any injury, illness, loss, damage, or other consequences (financial or otherwise) arising from or related to my participation in the event. I expressly release and hold harmless OPTIFORMA, its organizers, officials, volunteers, sponsors, and partners from any liability for such claims, damages, or injuries, except where liability cannot be excluded under applicable law. I further grant OPTIFORMA permission to photograph, film, and otherwise record my participation in the event, to use my name, image, photographs, and video recordings for promotional, editorial, and marketing purposes in any media, including websites and social media platforms, without compensation. I also consent to the collection and processing of my personal data by OPTIFORMA in accordance with the applicable personal data protection legislation.